Referrals If your complaint does not involve fraud, waste, or abuse, these referrals may help direct you to the appropriate Metro Department. · Applicants for employment with concerns about the recruitment & selection process o Metro Human Resources Department Tel: 213.922.7153 · · Complaints regarding Metro Bus/Rail Services o Metro Passenger Relations Department Tel: 213.922.6235 E-mail: customerrelations@metro.net · Complaints regarding Metro construction projects (noise, debris, etc.) o Metro Customer Relations-Vendor Department Tel: 213.922.4592 · Metro employees with concerns regarding discrimination/harassment o Diversity & Economic Opportunity Department (DEOD) DEOD Hotline: 213.922.2600 DEOD Fax: 213.922.7660 · Questions regarding "Lost & Found" items o Metro Customer Service Center o Link: http://www.metro.net/riding_metro/riders_guide/contact_us.htm Tel: 213.922.8920 · Questions & concerns regarding safety & security (of Metro properties and premises) o Metro Sheriff's Transit Services Bureau:  213.563.5000 o Metro Security: 213.922.7600 · Questions & concerns regarding services to disabled Metro patrons o General Information: 1.800.COMMUTE o Wheelchair Lift Hotline: 1.800.621.7828 o Transit Information for the Hearing-Impaired: 1.800. 252.9040 (TTY)

 If you have any comments or questions regarding our site, please contact our Webmaster at Webmaster@metro-oig.net.